Travel News

Industry news round-up: February 2025

The travel industry faces major changes, from Southwest’s first-ever layoffs to policy reversals and legal disputes. Airlines are challenging new wheelchair accessibility rules, while the State Department’s removal of the “X” gender marker on passports faces court battles. With the 2026 World Cup and 2028 Olympics ahead, the U.S. Travel Association is urging urgent infrastructure upgrades to avoid economic losses from visa delays, outdated security, and a growing travel trade deficit.
March 3, 2025
Industry news round-up: February 2025

Southwest to cut 15% of corporate workforce in first-ever layoffs

Southwest Airlines has announced its first company-wide layoffs in its 53-year history, cutting 1,750 corporate jobs, including senior leadership positions. The layoffs come in response to rising costs and declining profits. This move aims to create a leaner, more agile organization, with expected savings of approximately $210 million in 2025 and $300 million in 2026. The layoffs are set to begin in late April 2025 and will be “substantially complete” by the end of the second quarter.

Read more

U.S. State Department clarifies new passport sex marker policy

In response to an executive order signed by President Trump, which mandates a binary definition of sex on federal documents, the U.S. State Department has ceased issuing passports with an “X” gender marker and halted processing requests for gender marker changes. Existing passports with an “X” designation remain valid until expiration. Applicants who submit an application with an X marker or a different sex marker may experience delays, and the State Department may request more information. The American Civil Liberties Union (ACLU) filed a lawsuit challenging the policy.

Read more

Major airlines challenge wheelchair passenger protection rule

Major U.S. airlines, including United, Delta, American, Southwest, and JetBlue, along with the trade group Airlines for America, have filed a legal challenge against a new rule from the Biden administration designed to enhance protections for passengers with disabilities who use wheelchairs. The rule, introduced in December, mandates stricter standards for accommodating wheelchair users and requires airlines to reimburse passengers for any damage to their wheelchairs. The airlines argue that certain provisions of the rule exceed the U.S. Department of Transportation's statutory authority and violate the Administrative Procedure Act.  

Read more

U.S. Travel Association calls for infrastructure fixes before World Cup, Olympics

The U.S. Travel Association's Commission on Seamless and Secure Travel has issued a report urging significant enhancements to the nation's travel infrastructure ahead of major events like the 2026 FIFA World Cup and the 2028 Olympics. Key recommendations include establishing a White House-led task force to coordinate travel policies, expediting visa processing to under 30 days, and implementing biometric systems at customs. These measures aim to unlock an estimated $95 billion in additional visitor spending over the next four years. However, challenges such as funding and a growing travel trade deficit may impede these proposed improvements.  

Read more

► You’ll also like: The ultimate guide to REAL ID for business travelers

dark blue banner

Let’s chat

Connect with our team of experienced travel experts to learn how Christopherson can help your business travel with ease.