Three important travel exchange guidelines
Do not contact the airline directly for any flight changes or exchanges.
You can change your ticket in Concur. There are some restrictions, so if you run into any issues, contact Christopherson.
For international exchanges, always work with a full-service advisor.
Why these guidelines matter
CBT and Domo must maintain control of your reservation. If an airline takes over, CBT can no longer provide full support.
Ensures cost savings and proper budget management for your travel program.
Enables risk management and accurate tracking across your travel program.
