Families traveling with small children on United Airlines are no longer able to preboard as they have in the past. United recently instituted a new policy wherein families with children, who aren’t flying first or business class, now have to board with their ticketed boarding groups. The airline adopted the policy last month “to simplify the boarding process and to reduce the overall number of boarding groups,” says United spokesman Charles Hobart.
United claims that the boarding process has continued to run smoothly despite the change. This move comes as airlines are now beginning to charge fees to board early and sit in certain areas. US Airways and American Airlines have also adopted this policy.