Every year J.D. Powers and Associates surveys thousands of people, including thousands of travelers, hoping to make life easier for consumers. As an Account Manager for Christopherson Business Travel who works closely with travelers and travel managers, I feel that the results of this survey can be very valuable as decisions are made that can significantly affect how pleasant a travel experience can be. These results will not only assist corporate road warriors and business travelers, but those who travel for leisure can certainly benefit from the results of this survey as they research car rental companies, hotels and airlines. To read about consumer satisfaction among major travel industry vendors click here.