Traveling is so much more than booking a ticket and getting the seat assignment you want on the plane. From a company’s perspective, safety of the traveler is a major concern. Considering duty of care, the company holds responsibility for the traveler’s well being. Many companies use a risk management team to educate their travelers. But what if your company has not yet implemented a plan? Read our tips below to start implementing a duty of care travel security plan for your corporation.
Duty of care advice for busy companies:
- Consider working with a third party-risk management organization like iSOS or iJET. Specializing in only medical and travel security assistance, they could be a good fit if you are only looking for assistance with safety. Review all costs associated prior to contracting.
- Have a team approach. It is best to have all stakeholders involved in this decision including: travel department, security, HR, senior management, risk staff, and your designated travel management company.
- Keep your travelers educated. Try different mediums of information like: travel policies, smart travel communications, web pages, and special alerts.
- Keep communications simple and clear on who your travelers should call and what they should do in emergencies.
- Travelers need to understand their ownership of their trip. If their trip is rescheduled or changed by the airline directly, your corporate travel management company will not get the updates so it is up to the travelers to notify the travel manager or key contact so contracted services can be rendered.
- International travel comes with additional precautions. Travelers need to review their insurance coverage and ensure they have the ability to make larger payments for emergency tickets, hotel rooms and charter flights at a moment’s notice in case of evacuations.
- Seek feedback from your business travelers to see what is working and not working.
- Christopherson Business Travel has propriety technology called SecurityLogic® that will offer a jump start into launching a risk management program.
Read Next: Christopherson Business Travel Helps With Duty Of Care blog.