Business TravelTravel Management

Guarantee Success in Your Travel Program

By June 5, 2015 No Comments
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15 Key Concepts for Travel Program Excellence

At the Rocky Mountain Business Travel Association’s May luncheon, Bradley Seitz, owner, President and CEO for Topaz International, presented 15 Foundational Concepts for Success of a Travel Program. His remarks provided valuable advice for travel managers building a new travel program or enhancing an existing one.

Three of his concepts I found particularly important were:

1. Connect and Listen to Your Customers

  • Is there a way for them to provide you with feedback?
  • You should have multiple vehicles for travelers to reach you.

2. Measure Performance

  • Performance measurements are vital to gauging success.
  • Measurements lead the way for improvement.

3. Efficiency and Quality

  • A quality program begins with service.
  • Speed enhances value.

To review his full presentation and learn more about building a successful business travel program, click here.

Allyson Cross

Allyson Cross

Allyson is a Business Development Executive for Christopherson Business Travel and has been in the travel industry for over 15 years. In her free time, she enjoys running and traveling- sometimes both at the same time. Allyson can be found on LinkedIn and Twitter.

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