Almost two months ago, Delta introduced their much-anticipated new baggage tracking process. Originally announced last spring, their new checked luggage process is now active in 84 airports. If you are a frequent business traveler, make sure you take advantage of this new technology.
Delta’s New Baggage Tracking System
What makes Delta’s new tracking system so innovative? Bags checked through Delta Air Lines receive a tag. These Radio Frequency Identification (RFID) tags transmit an individual frequency, making them easier to locate. This is the same technology as used in E-Z Lane toll passes, id badges, electronic locks and even library books.
Once the RFID tags are attached to the luggage, they continue down the conveyor belt to the designated plane. A red light/green light system identifies the bags and their correct flow. The system shuts down when a bag is scanned and found to be headed the wrong way. If this happens, an agent easily locates the bag and moves it to the correct flow. Delta claims it has 99.9 percent accuracy of luggage making it to their correct destination.
Mobile app provides instant information for the flyer
Delta’s conjoining app notifies the flyer when their luggage reaches baggage claim. More incredibly, it allows the flyer to see their bag’s journey throughout the day. I already know I’ll be obsessively monitoring my bags the next time I fly with Delta!
Christopherson Business Travel is a leading travel management company in the United States. We specialize in exceptional customer service and forward thinking travel technology, making the lives of our clients and their travelers easier.