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Delta to Make Investments in Customer Experience

aircraft-grounded-flyoverIt’s no wonder Delta Airlines is consistently voted the best run and most admired airline by industry insiders and business travelers alike. One of the ways Delta stays ahead of other carriers is by constantly improving customer comfort and superior service on-board its flights.

Customers on Delta’s transcontinental service from Los Angeles, San Francisco, Seattle and New York-JFK can look forward to upgraded food and entertainment options, beginning this spring, summer and fall.

Economy Comfort and Economy customers will be offered:

  • Complimentary headsets, beer, wine, spirits, and premium snacks
  • Complimentary movies and on-demand TV shows, plus free HBO selections and new movie releases

Business Elite customers will be offered:

  • Sparkling wine and express meals
  • Copies of The New York Times, The Wall Street Journal and USA Today, beginning later this fall

Additionally, 375 ml bottles of Hess Select Chardonnay and Meiomi by Belle Glos Pinot Noir will be available for purchase in Economy class beginning in March. Expanded movie and on-demand TV libraries, with up to 100 movies to choose from, as well as Starbucks coffee will be available for all transcontinental customers beginning this summer.

Delta’s commitment to its customers has not gone unnoticed as they continue to grow customer loyalty with business and leisure travelers from around the world.

Click here to view Delta Airlines’ press release regarding these changes.

Christopherson Business Travel

Christopherson Business Travel

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