As business travelers, you probably already have a sense of which airports you love and which to avoid at all costs. Well, J.D. Power and Associates has made it official. They took a nationwide survey and asked passengers to rate airports on 27 specific attributes to evaluate six factors: Accessibility, Check-in, Security, Terminal, Food & Retail and Baggage Claim.
There were ten airports that received the top scores in all six categories. They are:
|1. Detroit Metropolitan (DTW)||6. Kansas City International (MCI)|
|2. Denver International (DEN)||7. Portland [OR] International (PDX)|
|3. Minneapolis/St. Paul International (MSP)||8. Tampa International (TPA)|
|4. Orlando International (MCO)||9. Indianapolis International (IND)|
|5. Phoenix Sky Harbor (PHX)||10. Southwest Florida International (RSW)|
Do you agree? Any guesses on the worst?
The ten airports that received the worst scores in all six categories are:
|1. Newark International (EWR)||6. Chicago O’Hare International (ORD)|
|2. Los Angeles International (LAX)||7. LaGuardia International (LGA)|
|3. Miami International (MIA)||8. Boston Logan (BOS)|
|4. Philadelphia (PHL)||9. Washington Dulles International (IAD)|
|5. John F. Kennedy International (JFK)||10. San Jose International (SJC)|
Poor New Yorkers…here’s hoping that your business travel takes you to the Detroit Airport instead!