Travel Management

Best and Worst Airports in America

As business travelers, you probably already have a sense of which airports you love and which to avoid at all costs. Well, J.D. Power and Associates has made it official. They took a nationwide survey and asked passengers to rate airports on 27 specific attributes to evaluate six factors: Accessibility, Check-in, Security, Terminal, Food & Retail and Baggage Claim.

 

There were ten airports that received the top scores in all six categories. They are:

1. Detroit Metropolitan (DTW) 6. Kansas City International (MCI)
2. Denver International (DEN) 7. Portland [OR] International (PDX)
3. Minneapolis/St. Paul International (MSP) 8. Tampa International (TPA)
4. Orlando International (MCO) 9. Indianapolis International (IND)
5. Phoenix Sky Harbor (PHX) 10. Southwest Florida International (RSW)

 

Do you agree? Any guesses on the worst?

 

The ten airports that received the worst scores in all six categories are:

1. Newark International (EWR) 6. Chicago O’Hare International (ORD)
2. Los Angeles International (LAX) 7. LaGuardia International (LGA)
3. Miami International (MIA) 8. Boston Logan (BOS)
4. Philadelphia (PHL) 9. Washington Dulles International (IAD)
5. John F. Kennedy International (JFK) 10. San Jose International (SJC)

 

Poor New Yorkers…here’s hoping that your business travel takes you to the Detroit Airport instead!

 

Christopherson Business Travel

Christopherson Business Travel

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