Christopherson’s AirSelect® Flight Options Matrix was created by our in-house IT developers specifically in response to meet the needs of one of our top corporate booking agents, John Thomson.
John had his larynx removed as a result of throat cancer. We were all devastated. As a company we made a commitment to him, to find a way to protect his career. Because of this commitment, we needed to find a way for him to communicate travel options to his clients in an efficient manner. Our technology team created this technology, specifically for John. Something magical happened; John’s productivity increased. His clients loved the visual options and they were able to keep his personal service and expertise! Oh, and John was able to keep his job.
We created this solution because it was the right thing to do. It worked so well, we improved it, we branded it and we recently receive trademark approval from the U.S. Patent Office! We now make it available to all of our full service clients.
PS: John is now the operations manager of our Salt Lake City business travel reservation center!