Booking and managing travel is usually a breeze when everything goes as planned. It’s even kind of fun, right? Researching new destination cities is a change of pace from the norm. And finding a good bargain on hotel or airline prices is always a win.  Heck, why do you think we like travel management so much too? But as entertaining as planning business travel can be, most professionals are unaware of the negatives that come with it. Online travel booking sites are easy to use, but truly can’t provide the support that companies need for efficient business travel. The risks of unmanaged business travel, that come without using a travel management company, vary from minor to potentially serious.

7 risks of unmanaged business travel

  • Lacking access to travel experts. Growing accustomed to booking your own travel can be a learning experience, but you’ll likely never gain the years of expert travel tips that experienced account managers or travel agents acquire first hand. Relying on their know-how is one of the top benefits of working with a business travel company.
  • Losing out on loyalty programs, discounts, other offers. There are so many tips, tricks, memberships, vendor contracts, etc that most companies have never even heard of before.  Without a TMC to guide you, most companies miss out on serious cost saving benefits without even knowing it.
  • No framework to ensure compliance. Booking travel is one thing, but managing, reporting and analyzing the data is a whole other ballgame for most busy professionals. Having support to ensure compliance, ultimately reducing travel spend, is a major goal that most companies just can’t realistically afford to do on their own.
  • Leveraging the company’s travel spend appropriately. Instead of loosely managing, a TMC will be able to keep a close eye on your costs and any leakage along the way.
  • Comfort for your employees while they travel. A happy traveler is usually a more productive traveler. Automatically booking them on seats or rooms based on their preferences is one easy way to keep your travelers comfortable and efficient.
  • Overall management and order to travel. Keep all itineraries, preferences, and reporting in one place. No more searching through your inbox to find your traveler’s information. Travel technology, like our AirPortal Suite, is designed to keep everything you or your travelers need readily available and in one secure place.
  • Risk management and duty of care support. One of the growing major risks of unmanaged business travel is duty of care responsibility, or lack thereof. What if an emergency arises in an area that your employee is currently traveling? Staying in communication with them, and alerted should something arise is imperative in our world today. And sadly it’s often overlooked by most companies who manage their own travel.

While most online public travel sites are easy-to-use and appear cheaper on the surface, they ultimately can’t provide the cost savings, quality of service, or duty of care support that travel management companies can overall. Ready to learn more about how Christopherson helps companies stay organized, ensure compliance, and assist with risk management? Let’s chat.

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Matt Libke

Matt Libke

Matt is a Business Development Executive for Christopherson and has over 15 year in the corporate travel industry with a focus on Corporate and Higher Ed travel. He is active within GBTA, RMBTA, and SCTEM. Matt is originally from the Chicago area but now resides in Aurora, CO with his family. In his spare time he enjoys golfing, fishing and traveling the world with his family and friends. Find Matt on LinkedIn and Twitter.

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