With the use of cutting-edge technology, Delta Air Lines always seems to be at the forefront of traveler innovation. Their tracking technology has eased the stress of checked baggage. And their on-time landing rates are outstanding due to internal adjustments. Delta’s continual commitment to travelers often involves facilitating convenience. That’s why it’s no surprise that Delta’s recent updates yet again ease the burden of travel for their customers.

Automatic Check-in

Most recently, Delta has announced that travelers who have downloaded and logged into the Delta Fly app, will be automatically checked-in to their flight and sent a boarding pass. That’s right, potentially gone are the days of setting a 24 hour reminder before your flight. Or hurriedly using a ticketing kiosk at the airport before heading to the security line. Now, you’ll just to open your app to retrieve your boarding pass.
Currently, the automatic check-in is only available for flights traveling in the United States, Puerto Rico or the Virgin Islands. Delta has not yet announced how it will handle additional details, like checked bags and seat changes. They’ve also listed circumstances in which the feature is not compatible. This includes reservations with a delay or cancellation present. Reservations without a seat assignment at the time of check-in. And reservations that include special service requests, like wheelchair service, unaccompanied minor travel, or pet traveling in the cabin.

In-flight messaging

Another venture in which Delta is innovating with technology to ease the stress of their flyers, is providing in-flight free messaging. Now, travelers can stay connected with friends, family and co-workers while onboard. Through their wifi, travelers can use iMessage, Facebook Messenger and What’s App, as long as they have downloaded the app prior to boarding. It also will only be available on wifi enabled flights. Just remember to select the “Free Messaging” pass once you logged on to the Delta wifi through your browser.

Christopherson Business Travel is a corporate travel management company with more than 60 years of experience. Contact us to learn how our proprietary technology helps relieve burdens for both the travel manager and the traveler.

Kathleen Roberts

Kathleen Roberts

Kathleen Roberts is the Vice President of Business Development and passionate about providing innovative solutions for corporate travel programs. She is a member of GBTA and Utah GBTA, as well as a Certified Travel Counselor (CTC) and Global Travel Professional (GTP). In addition to being a travel addict she finds joy in a good game of basketball. Connect with Kathleen on LinkedIn.

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