When I arrived in Houston for the Concur Fusion Exchange event the last week of August, little did I know of the growing threat brewing in the Gulf of Mexico. Hurricane Harvey, a category 4 hurricane, was headed straight for the Texas Gulf Coast and Houston. I had never been so close to a hurricane, and as I continued to watch the news and engage in conversations, I grew a little nervous. With my flight scheduled the same day as the forecasted landfall, I wondered how long I might be in Houston. Would the weather prevented my travels out of town?
In stepped Tina, our wonderful agent at Christopherson Business Travel! With traffic backing up on the highways to get out of town, and with the airlines inundated with calls to accommodate flights home, Tina told me to just concentrate on my day while she handled my travel plans. Just her communications alone was enough to calm my nerves. And as the day approached its end, Tina let me know that she secured a spot for me on a packed flight out of town!
I was very appreciative to experience the incredible service that our Christopherson agents provide, and my family was excited to hear that I would be out of harms way. When travels go smoothly, we don’t often recognize the value of being supported by a terrific team of agents, but when interruptions occur, its a great feeling to know that they are in your corner!
Thank you to Tina, and best wishes to all those affected by Harvey (and Irma) as the rebuilding continues!