United Airlines is reinventing international business class with their latest creation, Polaris. We were fortunate enough to preview it last Thursday in downtown Denver. The event was held in the beautiful and historic Brown Palace Hotel and Spa and featured informative and interactive stations. It included their business class seats, as well as a virtual reality demonstration of the lounge and carrier.

United Polaris Business Class

This international business class overhaul encompasses lounges in their hub locations as well as on-board international flights. It is very apparent that significant time, thought and attention went into this development. The ideals of relaxation, comfort, exclusivity and excellence are very top of mind in every detail. I especially see the benefits for busy business travelers. Though there are many examples, I think my favorite is the ‘do not disturb’ button at every seat. Let’s say you eat a pre-boarding meal in their exclusive lounge (yes, that’s also a new addition), so when you board the plane you can simple go to sleep after take off. No issue of waiting until after dinner service to make it apparent that you don’t want to be disturbed. Continuing our example, let’s say that you wake up in the middle of the flight, completely parched. Well no need to flag down a flight attendant while everyone else is sleeping. You can simply use their walk-up bar station to grab water, drinks, or assorted snacks at your convenience. Every detail has been considered.

A few other amazing takeaways of the new Polaris Business Class:

  • All seats are designed to have aisle access and ample legroom. No walking over neighbors if you fly in the middle seat. There is no more middle seat on Polaris.
  • Ample outlet and technology placement. Each tray has a phone or tablet perch, to actively use your devices on the plane. Work can comfortably be done in these seats. 
  • Fold down seats with the length of 6’6’’.
  • Amenity bag including spa-quality Soho House & Co. Cowshed products, black out eye masks and headphones.
  • Elegant cuisine created by The Trotter Project, which will specialize in locally sourced and seasonal flavors. For example, if you are flying out of the Denver hub, you may be able to anticipate flank steak, mashed potatoes with a palisade peach cobbler for dessert. These are products local to Colorado and in season.
  • On-board linens provided by Saks Fifth Avenue. Enjoy two pillows, a sheet, and a duvet. If that is not enough, pajamas, a mattress pillow top and a cooling gel memory foam pillow is available upon request.

When to expect changes

The first United Polaris Class lounge will open on December 31, 2016 at the O’Hare Airport. Eight additional lounges will open at Houston Intercontinental, Los Angeles International, New York/Newark, San Francisco, Washington Dulles, Hong Kong, London Heathrow and Tokyo Narita. Specific dates are not yet known. Access to these lounges will only be to those with a business class ticket. General access or day passes are not allowed to this lounge.

Airplanes will be quickly renovated with this business class update. United will start with the Boeing 777-300 carriers in December 2016. They will be available in early 2017. Booking and reservations for Polaris has not yet been established.

Our hands-on guided look at United’s innovations got us pretty excited for the new advances. We could truly imagine ourselves in the new lounge and comfortably snoozing aboard. Overall, United’s Polaris Business Class is something we can’t wait to enjoy for ourselves. United’s website can keep you updated on latest news or explore it’s additional features.   

Carmen White

Carmen White

Carmen is the Digital Marketing Specialist for Christopherson and has been in the marketing industry for more than 6 years. She enjoys learning the ins-and-outs of the business travel management industry and sharing it through blogs or social media. When she's not planning her next vacation, you can find her hiking in the mountains around Denver, CO. Connect with her on LinkedIn!

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