Press Release

Ensuring Travel Policy Compliance and Duty of Care

By July 15, 2015 No Comments

SALT LAKE CITY, UTAH—Christopherson Business Travel is set to launch two new products to assist companies in
achieving higher travel policy compliance, duty of care fulfillment, and simplified travel management processes.
“Our two new technologies, Travel Approval and Hotel Attachment, are solutions that solve common problems faced
by corporate travel managers—the inconsistent and often undocumented travel approval process, and reduced travel
policy compliance as a result of low hotel attachment rates,” said Mike Cameron, Christopherson’s CEO.
The first technology, Travel Approval, is a digital notification process that obtains and tracks approvals from booking
to traveler to manager. Once a traveler makes a reservation—whether online or with a full-service travel agent—a
series of synchronized emails are sent to both the traveler and the traveler’s manager through which the booking can
be approved, modified, or canceled at any step or permission level.
“Online booking tools have done a good job in digitizing travel approvals but there has always been a gap in the
approval process for agent-assisted bookings,” Cameron said. “We built Travel Approval as a complete, digital solution
for approving those agent-assisted reservations. The result is the unification of online and full-service approvals and
a greater ability to enforce travel policy compliance.”
Christopherson’s second new technology, Hotel Attachment, is a hotel compliance system that identifies itineraries
with missing hotel bookings and provides the traveler with four options to close that gap: 1. Make a hotel reservation;
2. Request another reminder for a later date; 3. Attach a hotel reservation made outside the system to the itinerary;
and 4. Waive the need for a hotel reservation. With Hotel Attachment’s digital reminders, companies can ensure trip
plans are complete and hotel compliant prior to travel.
“Low hotel attachment results in weakened vendor negotiations and compromised duty of care,” Cameron said.
“Hotel Attachment solves these problems. First, it meets the needs of the travelers who want an acceptable hotel
included in every itinerary. Second, it meets the needs of the travel manager who wants savings, a knowledge of where
travelers are in order to fulfill duty of care responsibilities, and the ability to satisfy the company’s commitments with
contracted hotel vendors.”
Travel Approval and Hotel Attachment are both integrated into and supported by Christopherson’s proprietary
technology platform, AirPortal. They will be released at the 2015 Global Business Travel Association Convention in
Orlando, Florida, July 25-29.

FOR IMMEDIATE RELEASE
JULY 15, 2015
Media Contact: Krista Maurer
801-327-7615, Krista.Maurer@CBTravel.com

About Christopherson Business Travel
Christopherson Business Travel, headquartered in Salt Lake City, Utah is the independently owned leader in business
travel management, online travel tools, and business travel resources. As the 11th largest business travel agency in the
United States, with 365 team members and five full-service locations, the company supports more than a half-billion
dollars in annual travel bookings for more than 900 successful organizations across the country including Fortune
500 companies, publicly and privately-owned business, universities, and government entities. Christopherson is an
affiliate of BCD Travel and a Preferred Partner of Concur. To learn more, visit CBTravel.com.

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Carmen White

Carmen White

Carmen is the Digital Marketing Specialist for Christopherson and has been in the marketing industry for more than 6 years. She enjoys learning the ins-and-outs of the business travel management industry and sharing it through blogs or social media. When she's not planning her next vacation, you can find her hiking in the mountains around Denver, CO. Connect with her on LinkedIn!

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