Business TravelTravel IndustryTravel Tips

Business Travel and Hotel Fees

How closely do you pay attention to your business travel hotel fees?

How closely do you pay attention to your business travel hotel fees?

For some time now, the media has been talking about the fees airlines charge to create more revenue. But, has anyone noticed the increase in hotel fees? Or have we just gotten used to them over time?

At least the airlines give you options. For instance, if you intend on flying with extra luggage, you know upfront that you will have to pay more money for those bags, whereas hotels fees, quite often, just show up on your bill, after the fact, at checkout.

If you don’t ask about, or read all the details, watch out. Here are a few additional hotel fees I’ve personally encountered:

Airport Shuttle: While many hotels don’t charge, don’t assume the shuttle is always included.

Housekeeper Gratuities: Leaving a tip for your housekeeper each day and then realizing at the end of your stay that you were also billed for this can be a rude awakening.

Bottled Water & Snacks:  Even if there is no note or card stating that it’s complimentary, ask before using.

Cancellations:  Be sure you understand your hotel’s cancellation policy or it could be very costly should you need or want to change. (How to Avoid Hotel Cancellation Fees)

Early Check-in/Late Check-out:  Most hotels are becoming very rigid about these services and are charging extra for them.

Energy Surcharges: Depending on the season, energy surcharges ($1 to $3 a day) can also appear on your bill as the hotel may require you to share the costs of increased energy usage.

Resort Fee: A resort fee can run anywhere from $10 to $50 a day and include a number of items. Even if you don’t use them, you still incur this charge. Another similar term and fee is a “grounds-keeping fee,” but it is usually much less per day.

Internet Fees: Where this has been a common inclusion at many hotels, some are now reverting back to charging. Watch out too if you have two devices—i.e. a laptop and an iPad—the property could charge for both.

With the continual rise in hotel and airline fees, surely more are on the way. And just a friendly reminder for companies with business travelers: when updating your corporate travel policy or negotiating contracts, due diligence when it comes to these fees is a must.

Avoiding Unnecessary Hotel Fees When Traveling for Business

Kathleen Roberts

Kathleen Roberts

Kathleen Roberts is the Vice President of Business Development and passionate about providing innovative solutions for corporate travel programs. She is a member of GBTA and Utah GBTA, as well as a Certified Travel Counselor (CTC) and Global Travel Professional (GTP). In addition to being a travel addict she finds joy in a good game of basketball. Connect with Kathleen on LinkedIn.

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